One in seven prefer consulting AI chatbots to seeing a doctor, UK study shows
Exclusive: Doctors say ‘highly concerning’ poll highlights risk to patients of turning to AI for medical advice One in seven people are using AI chatbots for health advice instead of seeing their GP, a UK study has found. The poll of more than 2,000 people found that – of the 15% turning to chatbots – one in four had done so because of long NHS waiting lists.
Exclusive: Doctors say ‘highly concerning’ poll highlights risk to patients of turning to AI for medical advice
One in seven people are using AI chatbots for health advice instead of seeing their GP, a UK study has found.
The poll of more than 2,000 people found that – of the 15% turning to chatbots – one in four had done so because of long NHS waiting lists.
Coverage from 2 sources
- One in seven prefer consulting AI chatbots to seeing a doctor, UK study showsGuardian - World · Tobi Thomas Health and inequalities correspondent · May 13, 2026, 3:55 PM
- One in seven in UK prefer consulting AI chatbots to seeing doctor, study findsGuardian - World · Tobi Thomas Health and inequalities correspondent · May 13, 2026, 3:55 PM
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