North Carolina mail carrier kidnapped and killed while on her route, authorities say

A man kidnapped and killed a U.S. Postal Service worker while she was delivering mail in North Carolina last week, police said, orphaning her two daughters, who lost their father just a few months before.

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Brandi Reynolds, 35, was found dead following a call for help to authorities in Hays, North Carolina, Friday afternoon, the North Carolina State Bureau of Investigation said in a statement.

“I can confirm that Brandi Reynolds was delivering mail on her route when the incident occurred,” U.S. Postal Inspector Michael Martel said by email.

Prosecutors in Wilkes County charged William Craig Durham, 56, of the community of Roaring River, with first-degree kidnapping and murder, according to court records.

The defendant, arrested the day of the murder, remained in Wilkes County Jail on Tuesday, according to a third-party inmate information service used by the county. His lawyer did not immediately respond to a request for comment Tuesday.

A warrant filed in district court alleged Durham committed kidnapping “by unlawfully restraining the victim, removing the victim from one place to another without the consent of the victim.”

It said Durham carried out the alleged kidnapping “for the purpose of terrorizing” Reynolds and “doing serious bodily injury” to her.

It’s unclear how Durham allegedly committed the killing. Any weapons that may have been used were not mentioned in the document, and any motive was unavailable.

On Monday, district court Judge Robert J. Crumpton ordered the defendant to remain in custody without bond, citing his “significant criminal record.”

State prison records show Durham has served time for second-degree kidnapping, assault on a female and possession of a gun by a felon, among other offenses.

An investigation into the killing was being conducted jointly by the United States Postal Inspection Service, the Wilkes County Sheriff’s Office and the North Carolina State Bureau of Investigation, the bureau said.

Reynolds was the mother of two girls, according to her obituary. She lost her husband, Brent Reynolds, on Dec. 23, 2025, when the pickup he was driving veered off a road in Rhonda, North Carolina, and struck a tree, according to NBC affiliate WXII of Winston-Salem.

His obituary stated at the time that he was the father of the couple’s two girls — “the light of his life.”

Reynolds’ obituary, likewise, stated that her daughters “were her whole world.”

She left behind her mother, two sisters and several nieces and nephews, it said.

“The U.S. Postal Service is deeply saddened about the death of our colleague, Brandi Byrd Reynolds,” Postal Service spokesperson Martha Johnson said by email. “We extend our heartfelt sympathies to her family, friends, and co-workers at the Hays Post Office.”